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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nichole Langford

April 2, 2024

5  out of  5 rating by Nichole Langford
"I had an interview with Lauren this morning. It was the best interview that I have ever had. She is so easy to talk too. I felt like I was able to be my true self. Most job interviews make you feel like you have to be someone you are not to even be considered for the job. I actually learned some things from this job interview that I didn't even know. If you are looking for insurance, please consider giving Lauren a call or a visit."
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JaKobe Hill

March 14, 2024

5  out of  5 rating by JaKobe Hill
"Best team ever !"
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Andrew Pudner

March 1, 2024

5  out of  5 rating by Andrew Pudner
"They are so warm and helpful. I'm paying less for my policies combined than I was just for auto at my last insurance company. They have made this process so effortless for me."
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Nicky Rittner

March 1, 2024

5  out of  5 rating by Nicky Rittner
"Lauren and her team make life easy. I never have to worry; She and her team have always gone the extra mile to make sure my family and I are taken care of. I love picking up the phone and talking with her staff. No automated system, just a friendly voice on the line eager to help with whatever we need. From purchasing new vehicles, trading vehicles, to reviewing our homeowners policy; they always make sure we have what we need."
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hardrock308

February 1, 2024

5  out of  5 rating by hardrock308
"Responsive and helpful!"
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Whysper Ethridge

January 16, 2024

5  out of  5 rating by Whysper Ethridge
"The employee are amazing!"
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Mark Gibson

December 5, 2023

5  out of  5 rating by Mark Gibson
"Lauren and her team have consistently been just a call away, addressing every need, no matter how small or significant. Lauren stands out as the most personable agent I’ve ever worked with, always going above and beyond to ensure my needs are met with lightning-fast responses and considerate follow-ups. Exceptional service!"
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kai c

December 4, 2023

5  out of  5 rating by kai c
"Emily was excellent! She was able to help with all of my questions i had. I will definitely be recommending them for insurance needs from now on!"
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Steven W

November 16, 2023

5  out of  5 rating by Steven W
"Wonderful and personalized experience. They compared my coverage and if it would be a benefit or not to swap to them. I was treated like family the moment I walked through the door."
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Andrew George

November 15, 2023

5  out of  5 rating by Andrew George
"Had me a new rate quote ready in minutes."
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Lynn Lee

November 14, 2023

5  out of  5 rating by Lynn Lee
"Melissa is awesome! Always very helpful."
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Aimee May

November 8, 2023

5  out of  5 rating by Aimee May
"Lauren was so awesome when I was getting my life insurance policy, she made the whole process very simple and updated me throughout the entire process! I cannot recommend her enough!!"
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Ann Neal

October 27, 2023

5  out of  5 rating by Ann Neal
"I had the pleasure this week to work with Ryan Holcomb in Lauren Bland Bernie's State Farm agency. Ryan was professional and thorough in his presentation and answering my questions. I feel confident in placing my trust with this agency for my auto insurance needs."
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Martha Lassiter

September 11, 2023

5  out of  5 rating by Martha Lassiter
"Ryan was awesome! He made getting my insurance needs done quickly and efficiently!"
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Matthew Vaughn

September 1, 2023

5  out of  5 rating by Matthew Vaughn
"Ryan was really helpful. He took time to address all of my needs and was reasonable with my financial assisting. Also was really nice"
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김찬우

August 30, 2023

5  out of  5 rating by 김찬우
"Best service! no doubt."
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Kendra Barker

August 29, 2023

5  out of  5 rating by Kendra Barker
"Zack was so helpful getting me started with a new policy. I can tell that he actually cared about me as a customer! Attentive and personable."
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Regina James

August 18, 2023

5  out of  5 rating by Regina James
"Ryan was very friendly and proficient while helping me with my enrollment. Thanks Ryan"
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Sharon Rivera

August 3, 2023

5  out of  5 rating by Sharon Rivera
"Mrs. Melissa that works at the office in Opelika near the Planet Fitness. She has been so helpful from the moment I started my car insurance with State Farm. She helped me from the beginning. I recommend getting insurance with them . She will help you with all your questions. Thank you Mrs. Melissa."
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Lesley Young

August 2, 2023

5  out of  5 rating by Lesley Young
"They responded to my emails and calls quickly and professionally. Highly recommend."
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Amanda Errigo

July 26, 2023

5  out of  5 rating by Amanda Errigo
"Absolutely wonderful and helpful, both of them helped me and were totally patient and answered each of my questions, highly recommended!"
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Veronica Tarver Hall

July 25, 2023

5  out of  5 rating by Veronica Tarver Hall
"Went by to get my mom’s insurance cards to go in her vehicle didn’t realize this particular office wasn’t my mom’s. The Lauren was so kind to call the other office and have them send the information we needed over and printed it out for us. While we were there I also purchased a notary bond. The associates were very friendly and helpful. Great Customer Service!"
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Tony Johnson

June 12, 2023

5  out of  5 rating by Tony Johnson
"Great people to work with and very knowledgeable about their products."
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Markeith Holloway

March 18, 2023

5  out of  5 rating by Markeith Holloway
"Very knowledgeable, fast response, and efficient! Take great pride in taking care of their customers!"
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Nick Villanacci

March 3, 2023

5  out of  5 rating by Nick Villanacci
"Lauren and her team are excellent! Knowledgeable and truly care about their customers. They make you feel heard and do a great job. 10 out of 10 recommend giving them a call."